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Frequently Asked Questions

BOOKINGS & RESERVATIONS

How can I book a yacht charter with Heyblue?

Feel free to contact us through our website, selecting your desired dates, and completing the booking form.

Do I need to pay a deposit when booking?

Yes, we require a deposit to secure your reservation. The amount and payment terms will be outlined during the booking process.

What is your cancellation policy?

Cancellations made at most 2 days after booking are eligible for a refund, minus a processing fee. For cancellations closer to the departure date, refunds are subject to our terms and conditions. Please check our full cancellation policy on the "Terms & Conditions" section of our rentals page.

YACHTS & SERVICES

What type of yacht is available for charter?

We operate a Lagoon 42 catamaran, a luxurious and spacious vessel perfect for exploring the Cyclades, which can accommodate up to 12 passengers.

Can we bring our own food and drinks?

Yes, you are welcome to bring your own provisions. Alternatively, we can provide catering services tailored to your preferences.

Are crew members included in the charter?

You will decide whether you will have an experienced skipper as well as a hostess or chef.

What amenities are available on board?

The Lagoon 42 is equipped with comfortable cabins, a fully-stocked kitchen, dining areas, sunbathing spaces, and water sports equipment such as snorkeling gear, kayaks, seascooter, paddleboards etc.

DESTINATIONS & ITINERARIES

What destinations can we visit?

Our charters explore the beautiful Cyclades islands, including Mykonos, Santorini, Paros, Naxos, and many hidden gems. Custom itineraries are available to suit your preferences.

How flexible are the itineraries?

Very flexible! Weather permitting, we can adjust the itinerary to include specific islands or activities of your choice.

What activities are available during the charter?

Activities include swimming, snorkeling, paddleboarding, exploring secluded beaches, and visiting local villages and landmarks.

PRICING & PAYMENTS

How much does a yacht charter cost?

Pricing varies based on the season, duration, and additional services requested. Call us for detailed information or contact us for a custom quote.

What is included in the price?

The charter price includes the yacht, dinghy 3,20m with outboard engine Tohatsu 6hp, generator, desalinator, bed linen - towels & duvets, cooking gas, 24 hours helpline, Yachts Marine Insurance and all the amenities needed for a luxurious and relaxing voyage. Additional services, such as skipper, hostess, catering, or special activities, may incur extra charges.

What payment methods do you accept?

We accept payments via credit card, bank transfer, and PayPal. Secure online payment options are available during the booking process. Payment via bank transfer has no surcharge.

GENERAL INFORMATION

What should I pack for the charter?

We recommend packing lightweight clothing, swimwear, sunscreen, a hat, sunglasses, and non-slip shoes. Don't forget your favorite book or playlist. Towels, linens and basic toiletries are provided on board, and snorkeling gear.

Can children join the yacht charter?

Absolutely! Our yacht is family-friendly and provides a safe, enjoyable environment for children.

Where is your base located in Paros?

Our base is located at Alyki port, a charming and serene fishing village on the southern coast of Paros. It's easily accessible and provides a picturesque starting point for your journey and the most efficient one!

Is travel insurance required?

While not mandatory, we highly recommend travel insurance to cover unforeseen circumstances.

How can we make the most of our time onboard?

Relaxation is key! Lounge on the deck, take in the panoramic views, use our paddleboards or snorkeling gear to explore the crystal-clear waters. In the evening, enjoy stargazing from the yacht's spacious deck. And that's just to start with! 

How do I get to Alyki port from Paros airport or the main port?

Alyki Port is just a 10-minute drive from Paros airport and approximately 20 minutes from Parikia, the main port of Paros. We can arrange private transfers or provide taxi recommendations to make your arrival seamless.

What if the weather is bad?

Safety is our priority. If weather conditions are unsuitable, we will modify the itinerary accordingly so you will get the most of your sailing trip.

What are some tips for shopping in the Cyclades?

The islands are filled with unique shops and local markets. Look for handmade ceramics, jewelry, and textiles, as well as authentic olive oil and local wines to bring a piece of Greece home with you. Mykonos and Paros are fashion hotspots! With high-end boutiques and designer stores offering chic beachwear, flowing dresses, and statement pieces perfect for island life.

CONTACT & SUPPORT

How can I contact Heyblue for more information?

You can reach us via email, phone, or WhatsApp. Visit our "Contact" page for details.

Do you provide guidance on how to use the yacht's facilities?

Of course! Upon arrival, our base manager will give you a detailed tour of the catamaran and explain how to use all onboard amenities, from the galley to the water toys.

Do you offer support during the charter?

Yes, our team is available 24/7 to assist with any issues or questions during your trip.

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